Compliance Manager
Posted by: Gambling Commission
Employed By: Gambling Commission
Job Title: Compliance Manager
Salary: £37,620 per annum
Contract: Full-time
Location: Hybrid working – Birmingham office 1 day per week
Application Deadline: Wednesday 13th May 2026
The role:
Working for our Compliance team means translating our regulation into action and making sure the industry understands and adheres to the legislation set out to protect the public’s interest. The team are responsible for testing licensees against the requirements of holding a GB gambling licence, are involved in raising standards initiatives and work to ensure that consumers are protected from gambling harm.
Our offer to you:
• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture
Your responsibilities:
• It’s about teamwork: you will work as part of our compliance team to test the regulatory compliance of GB licensees. The team plays a crucial role in the front line of the Commission and helps the department make sure policy is implemented effectively, that the industry is complying with relevant legislation and for devising new ways to regulate a continually changing landscape.
• It’s about assessments: you should be able to conduct assessments of online and land-based businesses, and it is essential that you have the drive to keep up to date with developments and trends in the tech and mobile environments.
• It’s about support: Supporting and leading on raising standards initiatives and working to ensure consumers’ interests are at the heart of everything we do and supporting regulatory investigations and checking improvement measures are put in place by Licensees.
• It’s about advice: advising local authorities in relation to GB licensing requirements.
• It’s about relationship building: acting as a single point of contact for licensees.
• It’s about making this a great place to work: You will role model our Ways of Working and will build capability, resources and confidence both within
• It’s about writing reports: You will be expected to document engagement with licensees and produce clear, concise and accurate reports that may be used for regulatory action.
• It’s NOT about resource management of staff: You will not be expected to be a resource manager of staff, but you may be asked to lead a small team during project work.
You must be able to commit to occasional national travel and overnight stays in this role. The role also excludes the postholder from playing the National Lottery.
What we’re looking for:
Essential criteria:
• You must have experience in conducting complex audits or regulatory assessments. Or be able to demonstrate transferable skills to be able to conduct this type of work.
• You should have excellent interviewing and auditing skills and be capable of prioritising a busy workload.
• You should be able to analyse and assess complex information and produce accurate and timely reports for senior management, and you should have excellent letter-writing skills.
• You should show attention to detail in all your work, but also be able to complete work at pace, within tight deadlines.
Desirable criteria:
• An understanding of online gambling products
• It is desirable that you have experience in presenting in front of an audience or via live podcasts.
Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
The selection process for this vacancy will comprise of an in-person interview consisting of competency and technical questions. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on Wednesday 13th May 2026.
Interviews are expected to be held week commencing Monday 1st June 2026.
Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is force for good!