Facilities Assistant

Posted by: Gambling Commission

Employed By: Gambling Commission

Job Title: Facilities Assistant

Salary: circa £26,000

Contract: Full-time

Location: Birmingham

Application Deadline: 7 April 2025

Why this role
If you enjoy assessing risk and providing assurance on the frameworks of operations, this would be a great opportunity to work alongside the National Lottery Licensing Senior Manager to deliver our corporate strategy.  

The business area: This team is responsible for all building maintenance being carried out in conjunction with the Commission’s Health & Safety Policy. As a crucial member of our staff, you will play a pivotal role in maintaining the functionality, cleanliness, and safety of our office.

Benefits we can offer you:
• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station  
• Open, collaborative and people focused culture

Your responsibilities:
• Ensuring all meeting rooms meet the operational requirements of the Commission
• Support the Facilities Manager and any other appointed contractor to ensure that all building maintenance is carried out
• Perform routine maintenance and repairing tasks.
• Coordinate any training delivered through external providers and maintain an awareness of any changes in Health and Safety legislation.
• Work constructively with external stakeholders to build effective relationships to ensure that the Commissions stationery supplies, staff consumables and IT consumables are stocked effectively, raising purchase orders where necessary.
• Ensure that cleaning standards are maintained throughout the Commission escalating any issues to the cleaning contractor as well as maintaining the stock levels in all kitchen areas.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager. Duties may vary as and when localised procedures are updated or renewed with varying authorities that the Commission works with.

What we’re looking for
Essential criteria:
1. Experience of applying various solutions from defined options in a variety of work routines
2. High level of IT skills, including the use of the latest Microsoft Office Suite  
3. Planning and prioritisation of minor projects and tasks
4. Proactively work on any tasks with own initiative

Desirable criteria:
1. Experience of working in a facilities role.
2. Preparing written work/submissions to a high standard
3. Knowledge of health and safety law

About us
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators.  We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.

Please apply if you want to be part of an organisation that is force for good!

Your application
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected.  We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.  

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application.  Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.  

The selection process for this vacancy will comprise of a remote (Teams) interview and short presentation. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on 7 April 2025.

Interviews are expected to be held 10 - 18 April 2025.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

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