Membership Officer
Posted by: Institute of Regulation
Employed By: Institute of Regulation
Job Title: Membership Officer
Work Pattern: Full time or part time (minimum 3 working days)
Salary: Up to £35,000 p.a.
Contract: Two years, renewable, secondments considered
Location: Home working with occasional UK travel
Application Deadline: Monday 03 March 2025
Background
The Institute of Regulation is a membership organisation. We’re a professional network, providing professional development in regulation and promoting good practice in regulation. A third of UK regulators are members, including high-profile organisations such as the Civil Aviation Authority, Ofsted, Ofgem, Information Commissioners Office, National Audit Office and Care Quality Commission.
We offer a wide range of peer support opportunities – from events, professional development and special interest groups, alongside contributing to the national conversation on regulation and regulatory practice. We host the UK’s biggest annual conference on regulation and the UK’s only regulation podcast, and we are regularly invited to advise government and parliament on regulatory matters.
Established in 2021, we believe good regulation is essential for a thriving economy and society. We aspire to be the UK home of good regulation.
We’re seeking a Membership Officer to support our exciting, rapid journey to becoming the UK’s largest professional network in regulation, working with a global community of regulatory professionals and experts.
Mission and Values
The Institute of Regulation is a member-led organisation.
We believe that good regulation holds the key to public organisational effectiveness and social and economic prosperity. We aim to bring sector-specific knowledge sharing for best practices and improved value, and provide a framework for policy innovation, collaboration and improved public services.
The Institute holds four core values:
- Professionalism, we promote and advance excellence, learning and creativity in the field of regulation.
- Independence, we give a voice to the value of regulation and the community of regulators, with authority, candour and free from political influence.
- Openness and collaboration, we actively and generously engage with all those that have an interest in regulation, whatever their background or organisation.
- Integrity, we uphold the highest standards of conduct, recognising the impact of regulation across all dimensions of society, government and the economy.
The Role
The Membership Officer is responsible for supporting an excellent member experience in the thriving membership communities and for helping the Institute to grow its membership base.
Key responsibilities
A. Membership activities – ensure effective management of operations.
- Support programme of events, professional development and special interest groups, with responsibilities for operations, including speaker and delegate experience.
- Support effective member networking.
B. Stakeholder engagement – enhance the reputation of the Institute.
- Contribute to relationships with members and key stakeholders.
-Engage with potential new members as necessary.
- Co-ordinate the Institute’s communications across email, regulation hub, web and socials.
C. Operational management - ensure the effective management of operations.
- Contribute to regular reports to the chair and board.
- Support finances and manage budgets.
-Support annual subscription renewals.
- Ensure the Institute carefully handles membership information, enabling effective and appropriate member targeting.
- Contribute to general administration and operational support.
The person
Essential criteria
A. Experience:
- Experience of designing and running administrative systems
- Experience using a wide range of communication channels and tools.
- Project co-ordination experience.
- Stakeholder engagement experience.
B. Skills:
- Highly organised and efficient administratively
- Excellent written and oral communication skills.
- Able to communicate complex information in a clear and meaningful way.
- Event management skills
C. Behaviours:
- Motivated, with an ability to work independently, in a remote setting.
- Demonstrated diligence, with an attention to detail.
- Highly organised.
Desirable criteria
D. Experience:
- Income generation.
- Experience &/or empathy with regulators and their contribution to economy and society.
E. Behaviours:
- Creative approach to problem solving.
The process
Applications must be submitted by 5pm on Monday 03 March 2025.
- All applicants must have the right to work in the UK.
- To apply, please submit a CV and a covering letter of no more than two sides (minimum 11 font) setting out how you meet the role criteria and why you want the role to info@ioregulation.org
- An interview will take place online in March, with the interview panel to include the chair of the Institute of Regulation. The interview will be competency-based, so please make sure that your application sets out how you meet the person specification above.
- We encourage disabled people to apply for the role. If you wish to be considered under the government’s Disability Confident employer scheme, please let us know when you submit your application
- If you have any queries ahead of the interview, please contact director@ioregulation.org