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Changing attitudes to AI in public services and how to respond

As a member of the Institute of Regulation, you are invited to join this session which is available to all members – affiliate, corporate and individual.

Held under the Chatham House rule, we invite you to join this webinar exploring how attitudes to AI are changing and how might regulators respond.

‘Changing attitudes to AI in public services and how to respond’

The government’s Artificial Intelligence (AI) white paper put the onus on regulators to realise the opportunities and manage the risks of AI. And there will continue to be significant pressure to use new technology, including AI, to support higher productivity and public service reform.

Regulators are working to understand how the sector they regulate may deploy AI and the extent to which this challenges their established regulatory approach and to build the capacity and capability to respond.

Ipsos and Nous have been working to understand how the public is responding to AI, its uptake across the public sector and what regulators can do to respond

Drawing on analysis from recent polling, AI experts and long-term trends, Ipsos will share insights on public attitudes and the use of AI in public services, specifically:

  1. The level of AI skills in society and work

  2. The public mood on new technology and innovation, including AI

  3. The role of AI in public services, including expert perspectives and which use cases the public is more or less comfortable with

  4. How to build public trust in technology innovation.

Nous will share insights on building capacity and capability from an organisational perspective: AI offers opportunities to improve operational performance – doing more for less and exploiting opportunities to enhance the effectiveness of their regulatory toolkit. However, the expertise to do this is scarce, so they need to prioritise where to invest, and build the capability within the organisation. With expertise in public service, Nous will share insights on:

  1. Understanding how much AI will impact regulators’ operating mode and regulatory role.

  2. Analysing capability gaps.

  3. Growing regulators’ capacity and capability.

We’d be grateful if you would express interest your interest to attend by Friday 31 May,

please contact membership@ioregulation.org.

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