HR Advisor
Posted by: Gambling Commission
Employed By: Gambling Commission
Job Title: HR Advisor
Salary: £38,000 pa
Contract: Full-time, Fixed contract
Location: Hybrid / Birmingham office 1 day per week
Application Deadline: 7th October 2025
The role
You will be responsible for the effective management of employee relations casework and people-related issues by providing advice and coaching managers to effectively handle casework and issues from start to finish.
You will manage the upkeep of our People Policies making recommendations for improvement and ensuring compliance with employment legislation. You will role model our Ways of Working and will build capability, resources, and confidence both within People Services and the organisation to make it a great place to work.
You will be part of the broader People Services team, working collaboratively and flexibly to deliver joined-up professional services, advice, and solutions that align with our strategic objectives
The team
Our People Services team are at the heart of our people-centric culture. Your expertise will help shape a thriving, collaborative workplace, empowered to make gambling fairer, safer and crime free. You’ll play a key role in supporting managers, resolving challenges, and driving positive change—making every day rewarding and impactful.
Our offer to you
• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture
Your responsibilities
You will be responsible for providing trusted professional employment advice by applying specific ER knowledge
You will have the ability to analyse and understand complex casework and react swiftly, highlighting risks and trends where appropriate and identifying well-reasoned and pragmatic recommendations on how to proceed. You will be able to work independently in applying professional expertise.
You will use and apply people data to actively identify trends and agree proactive actions to address areas of concern.
You will be the custodian of policies to support operational HR activities and processes, ensuring alignment to relevant process documentation.
You will identify opportunities to provide information and guidance through self service resources, which builds knowledge and capability across the wider organisation.
You will work with our Policy Working Group and other key stakeholders, to ensure people policies are kept up to date and are in an appropriate and accessible format.
You will develop and maintain a policy review schedule and ensure this is communicated and understood by colleagues and managers as well as those involved in reviewing policies.
With the support of the HR Operations Manager, you will lead on developing policy outputs and communicating these to the business.
You will support with the consultation of policy change and implementation via our recognised trade union.
You will use data and insights from people surveys and audits to ensure policies are fit for purpose and in line with employment legislation.
You will play an important role in implementing change projects (Competency and Wellbeing Frameworks) in the business to support employee relations initiatives.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.
What we’re looking for
Essential criteria
Up-to-date knowledge of employment legislation and potential future developments.
Previous experience of managing a number of complex cases at any one time.
Excellent communication and team working skills.
Flexible and adaptable, managing a wide variety of tasks, and dealing with unexpected changes at short notice.
Desirable criteria:
CIPD qualified or willing towards achieving Level 5
About us
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is force for good!
How to apply
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
The selection process for this vacancy will comprise of an interview consisting of competency and technical questions / and a presentation. Interview questions will be provided in advance. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on 7th October 2025.
Interviews are expected to be held on the week commencing 20th October 2025.
Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.