Head of Organisation Design and Development
Posted by: Gambling Commission
Employed By: Gambling Commission
Job Title: Head of Organisation Design and Development
Salary: Up to £78,000 pa
Contract: Full-time; Fixed contract
Location: Hybrid, working in our Birmingham office at least 1 day per week
Application Deadline: 18/01/2026
Job Title: Head of Organisation Design and Development
Department: People Services
Reporting to: People Services Director
Contract: Fixed term contract for 12 months for a short-term project or piece of work
Hours: Full-time (37 hours per week)
Grade: 15
Job Req: PEO1
Make a real impact on how people experience work at the Gambling Commission.
The role:
We’re looking for a dynamic leader to head up our Organisation Design and Development Team; a team dedicated to creating an exceptional employment experience for our people. This is your opportunity to shape the future of our organisation, enabling leadership excellence, optimising structures and processes, and fostering a culture of inclusion, continuous improvement, and high performance.
You will be a key member of the Senior Leadership Team and will work with the Director of People Services, and broader Executive Team, advising and influencing at the highest level to make the Gambling Commission a truly great place to work.
You will lead and inspire a talented team to deliver innovative and joined-up organisational development solutions. You will champion our People & Culture Strategy, driving cultural change and organisational effectiveness, and develop management capability to prepare the Gambling Commission for the next stage of our evolution.
Our offer to you:
Civil Service Pension, with 28.97% employer contribution. Click for more information
26 days’ holiday, rising to 29 days after two years’ service (pro rata)
Holiday purchase scheme (option to buy up to five extra days annual leave)
Flexible working & family friendly policies
Ergonomic, fully accessible office, very close to Birmingham New Street Station
Open, collaborative and people focused culture
Your responsibilities:
Strategy:
Work with the Director of People Services to develop, deliver and embed our People & Culture Strategy through the design and development of change initiatives to enable the delivery of the Commission’s strategic aims.
Oversee the design of comprehensive organisation development frameworks in service of the People and Culture strategy and the corporate strategy e.g. foster leadership and management capability, learning and development, organisation design, cultural change, performance improvement, and employee experience.
Lead the development and delivery of the organisation-wide learning and development agenda, fostering development through digital and creative learning solutions, and maintaining strong engagement with our leaders to drive workforce capability and performance.
Lead the long-term development of capabilities ensuring that the learning and development offer is aligned to the corporate strategy
Lead the delivery of the Diversity and Inclusion strategy, ensuring it is integrated into all organisation design and development initiatives to foster an inclusive culture.
Operational:
Oversee and lead diagnostic assessments and reviews to design and optimise operating models, structures, systems and processes that meet evolving operational demands, ensuring alignment with workforce planning, talent management, and performance frameworks.
Facilitate cultural and behavioural change, working closely with senior leaders to implement strategies that support a high-performance and inclusive culture.
Lead the development, refinement and review of relevant OD&D frameworks to support the people and culture ambitions of the organisation e.g. competency framework, learning and development framework, change management framework, organisation design framework, performance management framework
Ensure the continuous improvement of organisation design and development interventions through regular monitoring, feedback, and agile adaptation to organisational needs.
Partner leaders across the organisation to ensure change processes are holistic and addressing all elements of change and transformation.
Build and maintain strong relationships with the Executive Team, acting as an internal consultant and coach to ensure the successful delivery of OD&D initiatives.
Leadership & Management
Lead a high-performing Organisation Design & Development team, creating a culture of continuous improvement, creating a culture of openness, accountability and collaboration by role modelling our values.
Lead, coach and mentor the Organisation Design & Development team, building internal capability across organisation design, development and change management.
You will develop and maintain effective relationships with our preferred suppliers to ensure effective third-party supplier performance.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.
What we’re looking for:
Essential criteria:
Extensive experience in a HR leadership role with a wide breath of knowledge in organisation design & development, change management, and learning & development, preferably within the public sector.
Strong experience in developing and coaching a team of OD&D and learning professionals, motivating them to achieve their objectives, deliver excellent professional advice and services, working effectively as a team.
Ability to think strategically, with strong planning and analysis skills and the ability to develop creative solutions to support the management of change.
Significant experience of leading and managing change to achieve desired outcomes.
Desirable criteria:
Excellent relationship management, influencing, facilitation and presentation skills at all levels, including with the Executive Team.
Highly organised, self-managed, and able to manage a broad portfolio of activities.
Proven track record of developing and implementing HR strategies that achieve desired results.
Professional HR certification (e.g., CIPD).
Professional coaching qualification with extensive experience in coaching others.
Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role. To apply for this position, please see the Gambling Commission careers website. The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
The closing date for this role is midnight on 18th January 2026. Shortlisting and interviews will be conducted on an ongoing basis as applications are received and we reserve the right to change the closing date depending on the number of responses received. Please therefore submit your application as soon as possible to ensure it is considered in the selection process.
The selection process will comprise of a preliminary (remote) conversation about Organisation Design. All progressed candidates will be given a minimum 5 working days’ notice ahead of an in-person interview. Interviewees will be asked to prepare a short presentation based on a pre-supplied written task. This will then be followed by an interview consisting of competency and technical questions. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions. In total the final assessment is expected to take 1-hour 15 minutes.
Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship. Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm. We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration. We’re proud of the great work happening at the Gambling Commission; we’re a genuine force for good. But we know there’s always room to grow, and that’s where you come in. If you’re driven by the idea of creating meaningful change, empowering leadership, and shaping a culture where people thrive, we want to hear from you.