Facilities Management Operations Officer
Posted by: Office For Students
Employer: Office For Students
Salary amount: £34,695 - £36,470
Contract type: Full-time
Location of position: Bristol
Application deadline: 20th October
Job description
Facilities Management Operations Officer
Salary: £34,695 - £36,470
Bristol
Generous Civil Service defined benefit pension
The Office for Students (OfS) is the independent regulator of higher education in England. Our mission is to ensure that every student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers.
About the role
This role is part of our Facilities Management (FM) team, which provides a range of services to enable OfS staff to work safely and effectively from our office premises. Within this team we are looking for an FM Operations Officer to take the lead on health and safety, and compliance, as well as getting involved with day-to-day delivery.
This is a key role in delivering a safe and effective working environment for OfS staff, tenants and visitors. Working as part of a small team, where everyone gets involved at busy times, the Operations Officer will take on a mixture of hands-on duties and desk-based work. The Operations Officer will ensure that our systems and processes are working effectively, and that work is coordinated through the team. In particular they will keep our operations compliant with health and safety requirements, and help make sure the rest of the organisation understands these too. They will help maintain key documents such as internal policies, and coordinate management information and data for external reporting. At times, and after a suitable probationary period, the Operations Officer may be called on to deputise for the team manager.
You will find plenty of development opportunities here at OfS, with scope for specialist training, plus a genuinely supportive workplace in which colleagues will really appreciate your input.
Key responsibilities may include:
supporting the FM and Estates Manager in delivering an effective strategic and operational estates and facilities management function
supporting the FM and Estates Manager in the day-to-day delivery of FM services, including coordination of work and making recommendations for review and continual improvement
being the lead health and safety advisor for OfS, reviewing policy periodically and making recommendations for improvement
developing and implementing a Health and Safety and Environmental Management inspection and reporting process, which provides OfS with the assurances it needs to demonstrate compliance and best practice
leading on any internal audit and assurance processes, ensuring that OfS can demonstrate good practices, and engaging with external audit support as necessary
acting as a deputy key-holder for the site, which includes being willing to be called out of hours in occasional situations. An on-call allowance is part of the remuneration package.
Please note that this role is fixed at 37 hours per week with a work pattern of Monday-Thursday 0900-1730 and Friday 0900-1700. The role is 100% office-based and does not have any remote working.
About you
The key person attributes required to fulfil this role include:
experience of delivering health and safety systems and procedures, including a recognised health and safety qualification (eg from IOSH, NEBOSH or equivalent)
experience of delivering facilities management operations
a proven understanding/experience of delivering and demonstrating compliance for facilities/buildings
excellent stakeholder engagement skills, able to manage and communicate complex and often sensitive issues, in a logical, robust and balanced manner
a clear focus on managing/improving service delivery
the ability to safely assess and move loads (training will be given).
Application process:
The OfS currently uses a set of ‘enablers’ to evaluate candidate strengths. This is your opportunity to expand on what you have achieved in your career by describing what you’ve done and how you’ve done it. It is here you should use detailed examples to explain how you meet all the requirements of the job description.
We are looking for how you made your own contribution to a scenario, why you made that contribution and what was the outcome. Assertions without evidence will, in contrast, make it difficult to evaluate your skills and how you apply them.
The enablers for this role are:
Knowledge and Learning
Actively takes responsibility for finding out information
Applies what has been learnt, and obtains feedback where appropriate
Evaluates work undertaken and learns from the experience
Contributes time, knowledge and expertise to corporate activities responsibly, willingly and actively
Planning
Evaluates outcomes and adapts future plans in the light of learning
Resolves competing priorities within resources available, in the light of others’ priorities and work life balance
Responsible for enabling others to effectively plan and delegate work, taking account of the needs of the business, overall workloads and colleagues’ development needs.
Communications
Is approachable to others but sufficiently robust, to apply agreed policies and practices
In communicating policies or decisions, explains in sufficient detail the justification for such decisions, spelling out the implications of alternative actions
Is clear and concise, tailoring communication style and content, to the target audience
Relationships
Takes into account others’ perspectives
Negotiates optimum outcomes and secures understanding from those with whom one may not agree
Proactively seeks to build relationships, enabling others to work well
Represents OfS in a professional manner, with all external stakeholders
Working for us
The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do.
We recruit based on fair and open competition and welcome applications from candidates regardless of age, disability, race and ethnicity, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, sexual orientation and socio-economic background.
In addition, our Total Reward Framework offers a range of benefits to suit your way of life. These include comprehensive learning and development, annual leave starting at 25 days’ per year (plus public holidays), access to the highly regarded Civil Service pension scheme and a variety of health benefits.
Closing date for applications: Sunday 20 October at 23:55
How to apply