Facilities Management (FM) Assistant
Remuneration: £24,236 - £25,055 Plus, generous Civil Service defined benefit pension
Full time
Location: Bristol
Application deadline: 13 October 2024 at 23:55
Are you ready for an interesting role, with plenty of variety in every day? Come and join the Office for Students (OfS) as a Facilities Management Assistant within our friendly Facilities Management (FM) team.
As the independent regulator for the Higher Education sector in England, the OfS is an interesting place in which to put your skills into practice and develop them further. We are focused on ensuring the best possible outcomes for all students, and the FM team is at the heart of this work. Taking responsibility for the safe functioning of our campus and buildings, they enable OfS to get on with the important job of delivering even better opportunities for England's students.
About the role
As an FM assistant, you will often be the face of the OfS for staff and visitors to our Bristol site, taking on a variety of duties to ensure that our offices, facilities, and equipment are operating safely and effectively. From handling front-of-house services and setting up meeting rooms through to addressing potential health and safety issues, you will be part of a team who are passionate about their work. While some maintenance activities will be planned, the team also work reactively, responding quickly to issues as they emerge. This means every day will present you with a range of challenges, and you will have the scope to work closely with colleagues from all departments.
About you
What is required to succeed in the role? To make the most of this opportunity you will need:
• exceptional customer service and communication skills, with the ability to engage with others through email, telephone, and face-to-face
• the ability to problem solve and identify when something needs to be done and react accordingly
• to be able to listen, take directions and provide feedback
• to be a team player who is friendly, personable, and keen to respond to work requests
• good organisational and IT skills
• ability to prioritise your own tasks
• a good basic level of numeracy and literacy
• ability to safely assess and move loads (training will be given)
The following are also desirable (but not essential):
• Facilities Management related qualification
• Experience with FreshService or similar customer service ticket management software
• Previous health and safety training
Please note that this role is fixed at 37 hours with a work pattern of Monday-Thursday 0900-1730 and Friday 0900-1700. The role does not have any remote working and is 100% office based.
Working for us
The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience, and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do.
We recruit based on fair and open competition and welcome applications from candidates regardless of age, disability, race and ethnicity, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, sexual orientation, and socio-economic background.
Closing date for applications: Sunday 13 October 2024 at 23:55